Accessibility Statement

Statement prepared: May 2026 · Review cycle: Annually

Accessibility Statement

Shop Sphere Ltd is committed to making its website accessible to all users, including those with disabilities.

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Conformance Status

Shop Sphere Ltd aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the benchmark referenced by the Equality Act 2010 and the European Accessibility Act.

The site currently achieves partial conformance with WCAG 2.1 Level AA standards, with active remediation of known barriers underway.

• Standard: WCAG 2.1 AA
• EAA Reference: EN 301 549
• Last Reviewed: May 2026

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Technical Specification

The website utilises:

• HTML5
• CSS3 / Bootstrap
• JavaScript
• WAI-ARIA 1.2

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Known Limitations

The following areas are undergoing improvement:

• Navigation carousel: Keyboard navigation and screen reader announcements are being enhanced (WCAG 2.1.1, 4.1.3)
• Decorative elements: Some decorative elements may not display optimally in forced-colours or high-contrast modes (WCAG 1.4.3)
• Third-party embeds: Any future third-party widgets will undergo accessibility evaluation prior to deployment (WCAG 4.1.2)

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Report an Issue

If you encounter an accessibility barrier on our website, please contact us:

• Email: info@shopsphere.co.uk (Subject: Accessibility Feedback)
• Phone: +44 7471 546010

We aim to respond to accessibility feedback within 5 business days.

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Enforcement & Review

If you are not satisfied with our response to an accessibility complaint, you may contact the Equality and Human Rights Commission or pursue enforcement through the relevant national body under the Equality Act 2010.

This statement is reviewed annually or whenever significant website changes are made.